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Kids Month Pass Help and Info
We've compiled some of the main questions you’ve all asked us into this handy guide all about the NOW TV Kids Month Pass.
Just select a topic from the list, or scroll down the page to read them all.
NOW TV Kids Pass General Queries
NOW TV Kids Pass costs £3.99 a month, you get access to 6 TV channels to watch live and On Demand content.
How to subscribe to a NOW TV Kids Pass
Follow these simple steps to add NOW TV Kids Pass to your NOW TV account
What devices can I use to view my NOW TV Kids Pass
The NOW TV Kids pass is available on a number of devices (Except YouView, Xbox 360 and LG Blu-ray players.). See the complete list here.
Do I need a TV Licence to view NOW TV Kids Pass?
You do not need a TV Licence to view on demand movies and TV shows. However, If you're planning on watching live channels, you will need a TV licence to view NOW TV.
Can I download NOW TV shows to watch later?
This is not a current functionality that we have for NOW TV.
Can I watch NOW TV Kids Pass abroad?
You can now watch NOW TV in a number of European countries.
How do I apply a NOW TV Kids Pass Voucher?
Click here for steps on applying a NOW TV Kids Pass voucher code.
We’ve added Screen lock and Exit confirmation to our Kids Pass. This gives you more control of what your children watch.
If you’re watching on a smartphone or tablet, the screen lock function makes it tricky for your kids to exit the show they’re watching. So you can feel comfortable leaving them to watch their favourite kids’ shows unsupervised.
Just tap the padlock icon when the show starts to lock the screen. To unlock, hold down the padlock icon.
Just in case your kids find their way out of the Kids Pass section, we’ve added a confirmation screen to make sure that you really want to exit.
This means you don’t need to worry about younger kids finding shows that aren’t suitable for them.
How to cancel your NOW TV Kids subscription
Steps for cancelling your NOW TV Kids pass
What to do if you’ve cancelled your Kids Pass but are still being charged
Steps for locating any duplicate accounts you may have