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Opeyemi
Advocate

Unable to reach NOW broadband Via calls to move home and I'm moving June 25th

 

Unable to reach NOW broadband Via calls to move home and I'm moving June 25th.

What else can I do?

1 ACCEPTED SOLUTION
Opeyemi
Advocate

Thanks  so much @schnapps .I actually  called the  number on the screenshot without  success.But will send a mail to them now.

Many thanks  once again

View solution in original post

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Opeyemi 

What telephone number was you trying ?

Have you tried the telephone number in this screen shot below taken directly from the NOW Broadband online account (see screen shot below).

Screenshot_2023-06-23-16-18-22.png

 

If still can't get through via the telephone, then either send them a message using the web form in the link page below or send them an email using the address on this screen shot below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

youdoodle-2020-05-11T14-12-50Z.jpg

 

Opeyemi
Advocate

Thanks  so much @schnapps .I actually  called the  number on the screenshot without  success.But will send a mail to them now.

Many thanks  once again

schnapps
Legend 5
Legend 5

Hi @Opeyemi 

You could also try the telephone number on the link I provided.

When I have contacted the NOW Broadband Team in the past I have used the telephone number on this screenshot below (this is the telephone number NOW Twitter Help gives to their NOW Broadband customers) 

youdoodle-2020-07-15T19-24-46Z.jpg