12-08-2017 21:19
Hi,
My broadband connection has always been intermittently bad, but I put up with it because it always fixed itself eventually. However it stopped working completely last weekend. Some helpful gent on your chat service suggested to change the channel of the router to 9, which got it working again, but since then it has been awful. I can't stream on any of my devices without constant buffering and disconnection, which seems to be from my internet dropping out completely for a second or two. I have tried resetting the router and using a different wire to connect the router to the phone socket. Please help!
30-08-2018 17:50
Did you tried the wired connection (ethernet) ? your speed is still the same?