Hi,Is anyone else facing outage of broadband service from 9AM today? This is so frustrating. Are we eligible to receive compensation for such an outage?Regards,Joseph
Sorry if this has been addressed elsewhere - I'm not sure what specific search string would return the right thread.Over the past week I have experienced a drop in streaming performance on both the 2.4 & 5 Ghz networks. This appears to manifest both ...
Hi all,Just wondered if anyone had anything similar. Attempted to move from Plusnet to Now Broadband on the 13th September but the activation was delayed. The internet works intermittently (it drops out every hour or so) with the new NOW hub, but the...
My account recommends a sky Q to improve broadband coverage in home. How do I get one? From searching it says Sky provide them to customers but I have a Now Tv account. Thank you
It states that my guaranteed download speed should be 46.5 Mbps but I keep checking and it is only around 30! Yes I am on Wi-Fi but this is not good enough for me.
I am on my third broadband order, been 4 weeks without internet already, apparently there are delays at Openreach, which is as much as I've been told, I'm set to get another update on the 21st. Has anyone else had issues with Openreach through Now?"W...
I have a fibre line that's supposed to operate at 70+ Mbps but is operating anywhere between 16 and 27 Mbps. I have a signal booster, have done the health check, and nothing seems to indicate that the line is misbehaving. But I've paid for much faste...
Hi everyone, Up until recently we were getting a very good steady connection in the 60s Mbps, no problems at all. But over the last few months the connection has been dropping and re-connecting straight away, but then 20-30 mins later disconnect agai...
I have been reading other complaints recently of continual broadband disruptions. I have the same problem that the broadband signal drops out and then reconnects. I can actually see it happen on my phone as the WiFi signal goes replaced by 4G and the...
Hi. Now TV repeatedly crashes on me, whereas other apps don't. I have to use Chromecast as my JVC TV does not have a Now TV app. Would anyone recommend a more reliable alternative? Roku? Don't want to invest in something and end up in same situatio...
