Should I have a dial tone?

[Anonymous User]

Since I had NowTV broadband and calls installed, I no longer get a dial tone on the landline. Is this normal?

The phone works but there's no way to know if a call is still connected.

[Anonymous User]

Replying to myself - I just tried an old fashioned telephone and it does have a ring tone but my wireless Gigaset has stopped having a dial tone since moving to NowTV.

[schnapps]

Hi @Anonymous User 

If that's the case you need to look into your wireless phone in more detail.

How far is the Router from the phone (perhaps it's picking up wireless wifi interference from the Router and needs to be moved further away)?

Also maybe have a read of this.

https://help.nowtv.com/article/fix-problems-with-my-phone 

[Anonymous User · Accepted solution]

Thanks @schnapps 

I turned the router off and it made no difference.

However, I think I'm going bonkers. I don't think it ever gave a dialling tone until it starts dialling (unlike old type phones)!