Orange Internet light

[Anonymous User]

Hi. 

I've been having an issue for the past week now. The router has an orange light in the Internet section. 

All wires are connected properly. I've tried resetting the router too but no luck.

Any ideas?

[gavs82008]

@debbiecrossland 

The person you have posted a reply to is no longer on this forum. Have you called the broadband team using one of the posts from me?

[RoyB]

@debbiecrossland 

Proceed according to the two links in the posting you have replied to.

if this fixes it for you, great.

But if not, note the date on the posting you have replied to.

Also, Anonymous User means the user is no longer an account holder here,

So I suggest you use ‘Start a discussion’ to make your own new thread, describing your issue in more detail, for more current help from your fellow customers, as nobody who actually works for Now reads or posts here.