Hi there,
I have recently set up a broadband account, and due to issues with receiving parcels at my new address, the installation and billing address are different from my delivery address. I have yet to receive any confirmation email of my order, and nothing is showing up on my online account, but the payment does show on my bank statement.
I am also having some trouble connecting to online chat, is there a way for me to contact customer services without a broadband account number so I can check that everything is ok?
Any help would be massively appreciated.
