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PearseD
Observer

No Internet

Hi I have had broadband for 1 month now and all off a sudden my broadband stopped working. It showing up 2 lights power and WiFi but internet light not on. I haven’t touched anything..any idea how to solve this

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gavs82008
Legend 5
Legend 5

Re: No Internet

@PearseD 

Have a nosy at this link as it’ll let you know the status of the connection.

https://help.nowtv.com/article/having-trouble-with-your-broadband

If your still having issues this morning, have you tried rebooting the router? 

Give the broadband team a call.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
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