19-09-2022 12:05
Hi,
Just moved into a new flat and received the Hub, on the box it says the activation date is 19th which is today. But can’t connect with it, says password incorrect. Then track my order found that the go live date is 30th. So just wondering is it supposed to start working on 19th or 30th?
Thank you in advance.
19-09-2022 13:36
@Anonymous User
Give the broadband team a call to see what’s going on.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband Members can call us 8am–8pm, 7 days a week.