NOW TV set up incorrect

[Anonymous User]

Hi, I still haven’t received my NOW TV box yet and the engineer is coming in 2 days. It says there are no orders on my account! 

also, my account is stating that I’ve never paid a bill before even tho I paid the bill at the very start!!! 

can’t find a number Online to settle this- need urgent help. 

[gavs82008]

@Anonymous User 

The router should be delivered via Royal Mail.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

Number for the team to call

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472

[Anonymous User]

It's a little difficult to tell if you are complaining about Now TV or Now broadband.

If it is the latter, the number is here: How to make a complaint (nowtv.com)