Ok just got an email from nowtv to say you've closed my case, despite me having to call them again yesterday as I have not had a single day since joing nowtv that my broadband has worked all day! Does anyone on here know what my rights are regarding leaving as it's an absolute joke, trying to contact anyone is nigh on impossible, it takes at least 15 minutes to get any response via chat or phone and I cannot find an email address anywhere! Please can someone offer me advice as my next route will have to be an official complaint and really don't want to go down that route.
