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h2o
Advocate

‎20-09-2023 10:45

Hub password not recognised

Since broadband went down last night, TV says not connected to WiFi. Router password required, but not recognised.  

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎20-09-2023 10:54

@h2o 

Try a factory reset to the router. See step 1 of the below link.
https://help.nowtv.com/article/improve-broadband-speed

FYI that I do not work for NOW, just a NOW customer trying to help
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