I have had a problem with Now Broadband for the past two weeks.
Have you not seen the other threads that have completely drowned the forum?
See my copy and paste job from ALL other broadband threads since last night.
Posting on here means noting when it comes to broadband as support NEVER come on and post on the forum. You need to call the broadband team. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1