Email blocking

[Anonymous User]

Firstly NOWTV you are a nightmare ! Whatever happened to being able to talk to someone on the phone??

ok so we have NOWTV broadband and my work email is blocked, I cannot receive or send emails from my work account. No problems at all with personal emails. 
can someone please help? 
thank you 

[schnapps]

Hi @Anonymous User 

See if this NowTV article helps where there is one FAQ about accessing your work VPN from home.

Don't know if the information and guide is relevant or not in your particular case.

https://help.nowtv.com/article/broadband-buddy-troubleshooting 

Also there is a dedicated NowTV telephone helpline for NowTV Broadband customers.

You should find the telephone number in a few places on your online NowTV Broadband account.

If you can't find the number post back and i will provide a link.

[schnapps · Accepted solution]

Hi @Anonymous User 

To save you looking for the telephone number on your account.

Open this link below (make sure you are signed into your NowTV Broadband Account) and a telephone number should appear on your screen highlighted in green to phone.

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup 

[Anonymous User]

Thank you @schnapps  

[schnapps]

Hi @Anonymous User 

Hope you get it sorted.