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Anonymous User
Not applicable

Xbox Series S


Recently downloaded Now Tv onto the new Xbox Series S and nothing is loading. Keeping popping up when I go to click on a channel saying “Unable to load video”. I have tried uninstalling and re downloaded and doesn’t work. Tried signing out and back in and no change. Nothing seems to of fixed it. Please help 

1 Reply
Legend 5
Legend 5

@Anonymous User 

As you have done the things I would have suggested. All I can suggest is going onto Live chat.

Make sure to click "chat to an advisor"

FYI that I do not work for NOW, just a NOW customer trying to help