Don't have phone socket at home

[Yiu-Chung-Lee]

I received a hub today but I don't have phone socket at home. What can I do?

Please Help!

[schnapps]

Hi @Yiu-Chung-Lee 

When you go to your online account under My Account > Broadband & Calls > Orders & Appointments does it say "self install" or Engineer required ?

You can contact the NOW Broadband Team using the communication methods from this link page below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1