cancel
Showing results for 
Search instead for 
Did you mean: 
Daelos
Advocate

Broadband router reboots at inconvenient times almost every day

My router seems to reboot itself almost every day. There doesn't seem to be a reason why. Its just that I get the "can't connect - fixing" pop-up and then five mins later it's all working again.  At my old place, my router would be online for weeks or months before the router had an issue and needed a reboot. It's literally everyday with NowTV and often when I'm in the middle of something important. Is this normal? I have a lot of IoT devices and basically half my electronics are severely gimped without a reliable service. I don't seem to have issues with speed or connections otherwise, just a very fussy router.

Of course, as soon as it reboots, all the logs zero out too so I can't even tell if it's the routers fault or something else down the line. 

1 REPLY 1
Jayach
Elite 3

My first comment is, is there a convenient time to reboot?

Unless you can find a reason at your end for the reboot, the only thing you can do is report it to Now.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1