21-08-2023 21:09
My router seems to reboot itself almost every day. There doesn't seem to be a reason why. Its just that I get the "can't connect - fixing" pop-up and then five mins later it's all working again. At my old place, my router would be online for weeks or months before the router had an issue and needed a reboot. It's literally everyday with NowTV and often when I'm in the middle of something important. Is this normal? I have a lot of IoT devices and basically half my electronics are severely gimped without a reliable service. I don't seem to have issues with speed or connections otherwise, just a very fussy router.
Of course, as soon as it reboots, all the logs zero out too so I can't even tell if it's the routers fault or something else down the line.
21-08-2023 22:39
My first comment is, is there a convenient time to reboot?
Unless you can find a reason at your end for the reboot, the only thing you can do is report it to Now.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1