15-06-2020 19:14
I’ve had now TV a few weeks, but i recently merged it with my BT box and so removed 4 devices in order for my BT box to be added but its now saying i have to wait until July. Is there anyway I can bring this forward to like, now?
15-06-2020 21:27
I have a similar issue...
Factory reset a BT Youview box and have 3 spare slots but can't add more devices till July 😞
I have PM'd the NOWTV help team on twitter so if I get a reply I'll let you know!
15-06-2020 21:28
15-06-2020 22:41 - edited 15-06-2020 22:46
Hi Guys
I was able to ask Live chat to reset my device list and start from new 🙂 So when Live chat is available ( very limited at the moment ) Try asking them to reset your device list
Hope this helps 🙂
16-06-2020 24:57
16-06-2020 7:35
No reply from twitter help team yet.
As for the live chat. I keep getting the automated NOWbot thing 😞
What times is it manned?
16-06-2020 11:26
From twitter:
Please raise a case to us here and we will get this sorted https://t.co/MDQ46FnQgG
16-06-2020 15:45
Ok try this...
Go to the NOWTV help centre..
Go to the section about adding/removing devices and then go to the contact us section and then use the live chat and I got straight through to someone that was able to reset my device list so I could add more
😎👍🏻