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Anonymous User
Not applicable

Update Now TV app for apple TV

Will the Now TV app for Apple TV ever get an update?

 

The current version is complete rubbish and makes me regret ever getting a Now TV pass.

 

Unless there is an update my Now TV experience will be very short indeed.

2,752 Replies
Anonymous User
Not applicable

Unlikely to happen in the near future and neither is 1080p, as don’t think Sky / Now TV have the expertise in house to develop apps to the same standard as BT Sport and BBC IPlayer, Netflix etc.  And neither do they have the infrastructure by the looks of it to stream HD content without it being heavily compressed at low bit rate and ridiculous frame rate conversion.  This is where technology companies like BT, BBC, Netflix have an edge as they have the know how and expertise to video stream content at high quality.

 

It’s good that other players like BT and Amazon Prime are getting into this game and will hopefully improve things for consumers in the long term by offering a superior product in terms of quality and are also more affordable.  

 

Hoping Netflix and Apple+ join the bidding for live sports rights in UK, wouldn’t that be great - fluid 4K and 1080p 50fps video streams as standard and a great app to go with it. 

Anonymous User
Not applicable

I'm sure I read somewhere that amazon have bid and won some premier league football matches for next season. It would be fantastic if there was a shift in they way we watch these things rather than be held to lengthy contracts and high pricing. my only wish for the apple tv is to have a programme guide for the uk similar to the layout of Sky q etc rather than the horrible TV player, and one were you could have reminders etc for your episodes or shows. I'm new to apple tv so please feel free to share if this is something that already exists as I would love to cancel sky q all together and just use my apple tv 

KernowChris
Scholar 3

I've resisted adding to this thread, I was on the trial of the new interface, wasn't asked to do anything though, which was annoying, the trial app has now expired and now I'm back with the rest of you on the ancient version. 

 

NowTV, this like your procrastination over HD is disgraceful. We need to know when you are going to release the trialled version, which emulated other device interfaces well. 

 

Come on get some information out to customers NOW. Your information flow is atrocious. 

 

 

Anonymous User
Not applicable

@KernowChris was the new interface any good??

nickmorc
Expert 2

Seems strange that the trial ended and the app has reverted back to the old one. A great shame, as the Apple Tv box does seem to offer the best experience.

 

I am sure Now Tv have a plan. Fingers crossed !

Sadly the beta app trial has now ended and there is currently no news about if/when it will be released. Vast improvement on the old app. Until there is further news, it’s back to the Roku Streaming Stick+ for us then.

Anonymous User
Not applicable

Yes the trial has ended for me as well. We definitely liked using the new interface.

 

However with the old app I’m now unable to log back in. I get the dreaded 1610 error message...

Anonymous User
Not applicable

It really has become a complete mess. A trial with no input from any trial team that just finishes and reverts to a ancient horrible version. Hardly any responses from moderators on this forum. I really hope this is not the way forward under Comcast. This used to be one of the best most responsive forums for input from actual NowTV staff but has completely turned on its head.

There seems to be a 'community manager & administrator' that post once or twice a month now??

nickmorc
Expert 2

Certainly is a strange move on Now Tvs part, a very backward step.

 

I emailed one of the mods but never got a reply, which is a shame as prior to that they had been very helpful.

 

To be fair the trials team did email back very quick with any queries that I had. 

Anonymous User
Not applicable

Agree with the comments regarding these forum pages. The lack of input from anyone from Nowtv gives the impression of a product and a community dying on its knees.

Anonymous User
Not applicable

@nickmorc Did the trial team respond to what is the next step now the trial has expired and we are forced to use the ancient version again. The trial has been running for over 4 months, it would appear they just have no interest in updating this app and the goalposts have moved massively since being taken over.

Isn't it funny how quick they are to post when there is a PPV event that they want you to buy ££££COMCAST£££££

nickmorc
Expert 2

@Anonymous User No I emailed from the test fight app when I noticed the clock was ticking down on the days left. 

Just booted up the Apple TV now have to delete the device spot to use the rubbish app, it really is bad.

Let’s hope something else is in the works and quickly too.

Anonymous User
Not applicable

@nickmorc What was the interface like was it a big improvement or the same with just a few changes??

nickmorc
Expert 2

@Anonymous User Lets just say it was a vast improvement on the existing app.

nickmorc
Expert 2

Now the app has reverted back, I forgot that watching on the Apple Tv messes up your continued watching list. Had to get the ipad out and fast forward through several episodes just to clear the list. 

The technical advances of Now Tv  LOL

  

@nickmorc We have reverted to watching NOW TV via the Roku Streaming Stick+ until the situation with the new improved NOW TV app for tv is resolved one way or the other

 

nickmorc
Expert 2

@dr_necessitor Looks like I might have to do a similar thing. The old app is so bad it must be embarrassing for a company the size of Sky.

  

nickmorc
Expert 2

Just deleted Apple Tv from my devices. A great shame as now I have to use another device just to watch Now Tv.  Only watching Chernobyl now anyway, so will see how we go after that.

  • @nickmorc I read something elsewhere suggesting that the release of full integration of NOW TV with YouView is pretty imminent, so I’m going to speculate that perhaps the new NOW TV app for tv might be launched as part of that. Must stress that I have absolutely no inside knowledge about this, it’s purely my own guess work!
moroboshi
Expert

I think the only conclusion that can be drawn is that Now TV is an extremely low priority on Sky's ToDo list. Evidently people are still buying obscenely expensive satellite subs, hence the focus on Sky Q. 

 

Funny really, as with GOT gone and the next big fantasy shows on Amazon (untitled Middle Earth show) and Netflix (The Witcher) you have to wonder what Sky have left to offer. 

nickmorc
Expert 2

@moroboshi Think you hit the nail on the head. The only decent series left at the moment is Chernobyl. 

Just started watching season 4 of Fear The Walking Dead which has just landed on Amazon Prime, quite good it is too.