Will the Now TV app for Apple TV ever get an update?
The current version is complete rubbish and makes me regret ever getting a Now TV pass.
Unless there is an update my Now TV experience will be very short indeed.
Hi everyone in the long suffering AppleTV owners thread...
I feel quite despondent now..
So here we are. I was so convinced that the 5.1 'problem' would be fixed miraculously after a year on Firestick... however this hasn't come to pass.
I remain utterly bemused why 5.1 isnt working when it IS blatantly working on the live streams in the app.
I tried one more time to Tweet customer support but they replied with a 'cant help you or tell you when'... a far cry from Dec 2020 when they said 'will be fixed soon'.
So, it now feels to me like maybe they will never sort it out. I mean, if they havent been able to in the 1 year plus its been out then whats the issue?
they certainly dont seem to care.
personally what i would like to see is the app running smooth, its really glitchy and the frame rate is often terrible, also ive noticed that when watching a tv series, after an episode finishes the next episode does not auto play, infact the app just hangs on a blank screen and you have to back out before you can continue and select a new episode.
i dont think this is to much to ask as we dont have any of these problems in the Netflix app (before you say it is my apple tv or internet) the app have been deleted and reinstalled and no change.
I would like to see the app updated for both the third and fourth generation Apple TV's (as both of these devices are currently sold by Apple).
I own own both devices and I would note the frame rate issues are less apparent on the 3rd generation but both Apps are frustratingly in need of an update.
You're wasting your time. The app needs a total ground up re-write, but it will never happen.
Look at effort Sky put into their Now TV apps on literally every other platform. Night and day difference. Every feature people are clamouring for on the ATV, minus Siri and top shelf obviously, already exists in those other Now TV apps.
The reason the Apple TV app is so utterly dreadful is that it isn't really an Apple TV 4 app at all. It's a port of an Apple TV 3 app, and those ran on very antiquated and simplistic hardware. All Apple TV 3 apps were just text on black screens with tiny thumbnails as it was impossible to do anything else. when Sky cobbled together that old app the Now TV platform lacked all the niceties of other streaming services, - no My List, no last watched, no TV guide, no remembering where you are in a series etc. As the platform developed Sky updated every Now TV accordingly except the Apple TV app. When the Apple TV 4 came out Sky did literally the least work possible and ported their useless ATV 3 app over.
So what you're looking at is an app which is a good 3 years old at least and has never been updated. It's clear that it will never receive the re-write is clearly needs, to give it the modern (ish) UI and functionality from the PS4 and Roku apps. It's abandonware. The only way sky would ever update it would be to fix it if a future TVOS update killed it.
To quote an earlier post from 2015:
"I noticed that when watching a tv series, after an episode finishes the next episode does not auto play, infact the app just hangs on a blank screen and you have to back out before you can continue and select a new episode."
Unfortunately this is still the case in October 2016!!
And on my new TV4....!
If only we could use the IOS app that works properly??
It's very offputting to have this malarkey every time you watch a series.......tortoise' at work, no hares?
Please don't ignore this any longer and with your restrictive monthly screen replacements b.....y annoying.
We are paying for this frustration......
......tortoise' at work, no hares?
Apple TV verson: 3rd Generation
Not sure there is any point adding to this post, as it looks like Sky only bothered posting one response in April saying how much they love to hear what their customers want ...then ignore it for half a year. Anyway, the reason I am here is because I have just started using NowTV, and I am trying to find out how to continue watching a film (yes, I insist on calling it a film rather than 'movie'. Can't believe people in this country call push chairs buggies, soon women will be using 'pocket books')
Rant on Americanisation (my good, an 's') of this country over...
The following article led me to believe that you can only do this from a PC
So I came to the forum, as I couldn't quite believe that these features would be missing. Well, this thread has proven it to be the case.
I can add to my watch and list and continue watching Netflix from any app, even on my two (maybe three) year old TV that has had no updates that I am aware of...
I have left Sky partly due to the cost, but also the appaling way they pay no attention to complaints about their Sky box software (fed up with missing series of linked programmes, and the box freezing/unable to switch on).
Looks like NowTV is just as bad, if not worse (at least I could easily select a programme I was watching on a Sky box ..if it wasn't frozen). The one good thing is that I haven't had to buy a box from Sky. I bet there are thousands of Sky boxes collecting dust when people are fed up paying for 'very little' ...and the box becomes useless because they cripple it from recording anything, great for the environment Don't you just love Sky ...????
I would like to see the Apple TV 4 app updated to look like the Now TV Box app. The UI looks much smarter on the now tv box, or even it could look like it does on the iPhone/iPad, would be a great improvement.
mainly for me is more fluidity changing channels. Would be great to bring up the now and next guide and scroll through the channels, then switch to the one I want without having to click back, then scroll to the channel the click ok to watch like we currently have to do.
im not bothered with the Siri integration, would be a nice touch, but rarely use it as it never brings up the right program or film, have a mixed accent so don't think it always understands me lol
Unless the AppleTV app is heavily improved - particularly the poor video codec - then my subscription is being cancelled. I have tried to enjoy the NowTV experience on AppleTV and I am afraid I cannot kid myself any more - it is very poor. When I also consider that for similar cost I get a far better experience from Netflix and a much smoother video delivery there is no contest.
Just cancelled my subscription. I'm sick and tired of waiting for Sky to give the Apple TV app the attention it needs, whilst still expecting us to pay the same amount for an inferior experience. If the app gets a complete rewrite into something usable, I may consider returning.
But to be honest, I'm really not sure Sky content is worth subscribing to anymore. I get my films elsewhere (Netflix, Amazon, Apple), I don't watch Sport at all, and I have BT TV for access to the most important non-Sky pay channels.
Hi Nopw TV - the whole reason that i bought my apple tv was so that i could play all of my subscriptions through one port as my TV is quire old and my you view box will not play now tv entertainment only films.
Now i find that it is a really poor version when i ask Siri to search he says that is not available in my region - what ever that means and he cannot explain what that means.
I too will be leaving my subscription if this is not resolved soon and move back to netflix or amazon prime.
I'd like to see the Apple TV4 native app offer something more in line with the current iOS offerings (which should not take too long to port to tvOs) e.g.
GUI facelift to match iOS apps
Auto Play Next Episode
Latest Releases listed on ATV home page
Longer term, an update to the codec quality and Siri search integration would be nice, but an experience akin to Netflix who provide a consistent experience accross ALL devices. As it is, I'm about ready to jump ship elsewhere due to the limitiations and inconvenience of the current app.
A guarantee that improvements to the AppleTV4 app are being worked upon within a reasonable timeframe would keep me interested and would give me confidence in recommending the platform to others.
I would echo some of the comments already posted.
Compared to other versions of the app (iOS, PS4) this needs some improvements and quickly. The missing My TV option is crazy. If I start watching a series I have to search for it every time I want to watch the next episode (the screen blacks out at the end of an episode so I need to back out to refresh the listing). What is the point of my adding programmes to My TV if I can't see them on the Apple TV?
It should also have better sections for "most popular". There is a disconnect between what I see on the iOS App in the featured section compared to the Apple TV app. how about recommendations based on what I have watched?
Under the live TV section is there a reason you cannot add the freeview channels? i.e. BBC, Channel 4 etc? This would make the app my go to choice.
I would use the PS4 app as this has better functions but the streaming quality there is awful. Most of the time it is too pixelated to be watchable!