28-09-2018 14:10
Suddenly on my LG smart tv now app there is yellow subtitles 😭 subtitles are off on my main tv it’s just appeared on now app. How do I turn them off I’m pulling my hair out with it 😡
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28-09-2018 18:20
I’ve just had the same problem on our smart tv! Just by accident though I paused the film and a few options came up next to the play, skip icons and one of these was the subtitles icon, went to that and turned it off. Hope this will help, searched for ages to turn it off!
03-10-2018 19:36
That worked for me too, but the yellow subtitles come back if i start a new program. Is there anyway to keep them off permanently??
04-10-2018 10:04
03-01-2019 20:36
Ps. Mine's an LG smart tv as well. Coincidence?
03-01-2019 20:22
Ta. Already got that pg. But Off icon will not change.
04-01-2019 20:25
I have an LG tv. Subtitles were working fine but suddenly stopped working. I have tried going onto the speech bubble icon but I can't get the subtitles to go from OFF to ON no matter what button I press on the remote.pressing up and down arrows just moves from OFF back to the speech bubble icon. Any ideas ?
06-01-2019 21:54
I have exactly the same problem on a Samsung Smart TV. Enabling subtitles in the TV menu doesn't do anything in the NOW TV app either, but works for other apps. Must be a bug in the NOW TV app.
29-12-2020 16:22
I’m having trouble with the subtitles which keep dropping off the screen. I need the subtitles as I have difficulty hearing. I have to constantly restart the programmes. Anyone know why this happens or has any advice for me.