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Anonymous User
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Sports pass not loading then poor picture

As the subject suggests, there is a loading problem and then a very poor picture. I've ordered this for a football match which i am now missing. I have reset router and it's not working but my connection is strong. Can i request a refund please?
3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

That's odd @Anonymous User,

 

What model of Roku device do you have?

 

 

Cheers

Anonymous User
Not applicable

45005k is the model I think.
Anonymous User
Not applicable

Having read some comments it doesn't seem that uncommon. There was 4 coloured balls on a black screen for ages then the picture when it came on was very pixelated. Waited ages for it to clear up and it didn't. The normal channels i have still played fine