16-08-2016 21:23
17-08-2016 13:00
Hi @Anonymous User
Sorry to hear that your having some problems with your picture via your Chromecast.
There are some handy hints within this external article to try
http://www.howtogeek.com/207597/how-to-troubleshoot-common-google-chromecast-issues/
Also if you are with BT for your broadband would it be possible to disable Smart Setup - If you don't know how to do this please see this link.
Thanks
Andy
13-10-2016 13:35
I'm having this exact same issue, I've recently tried to watch Agents of Shield, Penny Dreadful and Westworld and they were all unwatchable due to heavy pixelation. Has anyone managed to pin down the problem?
If I can't fix it then there's no point in me continuing my subscription.
14-10-2016 15:38
Hi @Anonymous User@Anonymous User
We have recently made some changes to the streams on Chromecast devices and I was just wondering if the picture quality has improved ?
Thanks
Andy
25-12-2016 21:11