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Set top boxes & Smart TVs

Discussions

FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
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Cannot Log in to now TV on youview

I'm having trouble signing in to now TV on my youview. I have logged on in the past but after I signed out I have not been able to sign back in as its saying that my username and password is wrong but I have triple checked that it is right so don't u...

Boost Sound Problem All Devices

Using Boost I get HD but I do not get surround sound - the movie description shows Stereo and that is what my Sonos sound bar detects. All other platforms when using Apple TV (Netflix, Prime & Apple) the sound bar shows Dolby, Atmos etc. So what is w...

Now TV App has Broken Sony TV

So the Update of the Now TV app on the 3rd of February 2022 has stopped other apps being displayed in the Quick Favourites, Moreover it has stopped you being able to access any of your HDMI inputs using the Input/Quick access button.Uninstalling the ...

How to view subtitles on AppleTV

Hi I am trying to activate subtitles on the NowTV app on my apple tv but cannot find settings or any kind of function to toggle them on/off. I have turned on subs in the apple accessibility settings but that hasn't worked.Thanks,Joe

content viewing not working

Hi, I've had NOW tv for ages and was watching it without issue a couple of nights ago, and even though i've not changed country or devices or broadband supplier etc every time I try and watch something it suddenly pops up with a message saying "sorry...

Resolved! Two accounts

Can I have 2 logins on the same device. So that my wife has different saved programs or even different viewing points in same series.   I'm aware they can be viewed on different devices, but we just need TV access.

Clyd by Scholar 2
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