21-05-2020 23:14
" Well, that didn't go to plan...
NOW TV isn't loading. Please try again in a bit."
This is the message that I am constantly getting.
If i disconnect my ethernet and power the TV off for a few minutes, power back on , it comes to life.
Next day start NOW TV app, same message as above, yet all other apps work just fine, thank you.
Anyone got an answer for this or even a PERMANENT fix.
Solved! Go to Solution.
22-05-2020 11:24
There are several similar threads over the last month or 2. It seems that the only fix so far is to do a factory reset of the TV. Obviously that may mean seeing up all your apps again.
22-05-2020 11:24
There are several similar threads over the last month or 2. It seems that the only fix so far is to do a factory reset of the TV. Obviously that may mean seeing up all your apps again.
29-05-2020 11:19
The factory reset seems to have worked - let’s give it a few weeks of normal TV usage and channel / app changing.
one thing it did play havoc on other internal settings that we can’t seem to find or find out why it’s not working !!
13-10-2020 17:38
Hi what you need to do is very simple.
Just turn your LG TV of at the power source (plug).
Wait 1x minute.
Reconnect the plug/ flicking switch to on.
Turn TV on from remote control or TV button.
Try reconnect to Now TV app it should be working now.
29-05-2020 17:56
this is why I think, over the long term, 'smart' teles are a load of ######, as the software on the tv manufacture's software becomes out of date, with zero updates . Better to just have a good panel with loads of hdmi ports to connect other smart hardware with software that is regularly updated eg Roku.
03-06-2020 13:59
I'm getting the same, factory reset hasn't worked for me, neither has powering off, reinstalling, updating. Tried logging on the app on my phone and it won't work there either!?!? I get a different message on my phone saying there's a network problem and to check my internet, my internet is 100% working. For a paid for service, NowTv isn't very quick as sorting this problem, theres posts from as early as February this year and there's been no update/fix...
14-08-2020 22:01
An Now TV take some responsibility for the app not working rather than use the community. My father is 85 loves F1 and hasn’t been able watch sky sports for 4 days on his TV. Can’t contact Now TV. I’m paying for a service that can’t be used. Can anybody help so he can watch his F1 this weekend.
NowTV _ you are extremely disappointing. Your customer service is almost non existent.
thankyou in advance to anyone that can help
14-08-2020 23:29
15-08-2020 4:53
I have the same problem it's very poor customer service
16-08-2020 11:45
i just reset my TV. the first thing it displayed was "now tv is no longer supported from August 24"
that's not great!
a smart TV cannot be purchased based on current apps. you would expect STVs to be fluid , a little like a browser