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PaulM1
Advocate

‎31-07-2023 15:27

Disney

How do I upgrade my roku box so that I can watch the Disney channel?

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2 REPLIES 2
schnapps
Legend 5
Legend 5

‎31-07-2023 15:32 - edited ‎31-07-2023 15:34

Hi @PaulM1 

I am assuming you have a NOW branded box ?

The original NOW black box and NOW 4K Smart box should still support the Disney Plus App, together with the NOW Stick.

Should you be unfortunate to own a NOW Freeview Smart box with the blue NOW TV name on the top casing, then this box lost support for the Disney Plus App back in May 2023 and you will have to look at other playback devices to watch Disney Plus.

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schnapps
Legend 5
Legend 5

‎31-07-2023 15:47

Hi @PaulM1 

Here's the supported devices taken from the Disney + website.

Should you click on the NOW devices link, ignore the NOW Freeview Smart box which isn't supported anymore, where Disney + haven't yet removed it from their list.

https://help.disneyplus.com/csp?id=csp_article_content&sys_kb_id=df2c458d87682590c747dca83cbb358b 

Where I tend to use my Roku Stick Plus, Amazon 4K Fire Stick and Chromecast Google 4K TV when watching Disney on the Disney + App.

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