15-11-2018 18:45
Hi new customer here, set everything up with my Nowtv hub box, pretty happy with it all but I signed up to the kids pass for my daughter and we can’t find the channels anywhere? I’ve read up on it and people are referring to the app but there’s no kids app with the pay channels on that I can find? Confused?
15-11-2018 19:04
Hi @Anonymous User
What play back device are you using when trying to find the nowtv kids channels ?
You won't be able to watch nowtv kids pass on a YouView box or Xbox 360.
All other devices, you should find the kids section by opening the NowTV App and navigating to the kids area inside the App.
15-11-2018 19:09
15-11-2018 19:14
Hi @Anonymous User
The NowTV Hub 2 that comes with the nowtv broadband package is just a router only and you will need a separate playback device to watch the kids nowtv pass on.
More info here about what devices you can watch with nowtv.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv