23-08-2017 16:47
09-05-2019 21:55
@Anonymous User wrote:I cannot access NowTV on our Sony TV which uses BT MyView (no, it uses YouView). This is very frustrating. Has anyone else had this issue??
Everyone. But Sony, not YouView (sic) decide what apps go on these Sony Android TVs, and while YouView were allowed to bring the itv and All4 players to the platform, NowTV didn’t make it across.
And indeed, who would want the cut-down, Movies only, NowTV that YouView has to offer?
Go spend a (nett) £4.01 on a NowTV Stick, and don’t sweat it any further.
09-05-2019 21:40 - edited 09-05-2019 21:47
@Anonymous User @Anonymous User
@Anonymous User wrote:From what I am reading in this forum, it would appear to me that the Entertainment Pass is not available on my TV. I find this strange that NOW is promoting and charging for something that cannot be accessed. Before I cancel it I would appreciate hearing if this is so, or if I am just not aware of how to utilize the Pass. The Cinema Pass is there, for the movies but the said 11 channels and box sets, I cannot find. How can this be?
Would be grateful for info.
As ever when the big boys spar, it’s the poor customer who gets punched in the face.
But it’s you who has chosen, out of all the devices that you could have watched NowTV on, to watch it on a YouView box, where you can only get Movies; it’s inconvenient its not there, sure, but NowTV have striven mightily to get NowTV running on as many devices as possible; and when that can’t cover a customer’s needs, offered the NowTV Stick - £19.99, with Entertainment passes worth up to £15.98 included.
So your barrier to entry, as you can’t use your YouView box, and if you really have nothing else you can watch it on, is £4.01. You can’t always get a pint for that.
The situation with YouView is being resolved at last, for some customers, we’re not quite sure who beyond BT TV subscribers, on a near future date we are also not sure of.
But you are far from being prevented from watching NowTV because of it; pop down to your nearest Curry’s or Argos, buy a NowTV Stick, and dig in,
30-11-2019 21:13 - edited 30-11-2019 21:17
"But it’s you who has chosen, out of all the devices that you could have watched NowTV on, to watch it on a YouView box, where you can only get Movies; it’s inconvenient its not there, sure, but NowTV have striven mightily to get NowTV running on as many devices as possible; and when that can’t cover a customer’s needs, offered the NowTV Stick - £19.99, with Entertainment passes worth up to £15.98 included."
That's all well and good, but I just signed up for a movies + entertainment package and only discovered, after I'd paid for it, that I can only get movies. There was nothing in the T&Cs and nothing on the BT YouView app that warned me this would be the case*, but the 'no refunds' bit was very clear in the sign-up. Not only that but, while not clever enough to sort out a deal with BT or SONY, NOW TV are clever enough to make sure I can't mirror the entertainment stuff from my tablet to my TV. Having paid a year in advance I'm more than miffed. But, thanks to you guys, at least I know the only way to sort it is to buy a stick.
Grumbs
*Just noticed that the YouView thing is mention in the tiny grey text at the bottom of my receipt.
30-11-2019 23:14
@Anonymous User
True, alas. Though you could check if your TV is a Smart Samsung (2015 onwards) or LG model, as these have the NowTV app in their App Store, and you don’t need a Stick with these two makes.
We may also hope that Sky, BT and YouView (which despite BT’s efforts to make it sound like they invented YouView, and when that fails, that they have this different thing called BT TV, which they don’t, it’s just how they badge their YouView boxes) sort out their commercial differences, and you will be able to watch the full NowTV service on YouView boxes for a goodly portion of the year you have just bought.
There is no technical reason that you can’t, and I’ve seen it running, as it briefly leaked out prematurely a couple of weeks back, and was rapidly pulled again. (Remind you of anybody?)
But a Stick is a good thing to own, and even after YouView gets the full service, can enable you to watch NowTV on some other TV you may own. Even a non-Smart one, just as long as it has a spare HDMI In.