I've had Now TV for a couple of years now and have always had the same problem. When I'm using my box, Sky Sports News works perfectly well either in the apps section or via the TV Guide.
If I try to watch it via the app (installed on my PC and Laptop), it directs me to the Sports day pass page. I have always had entertainment and movies, and often buy sports day, week or month passes, but regardless, it ALWAYS works on the box and not on the app or player.
Very frustrating. I'm not even going to bother asking the chat "experts" for help, does anyone else know what the problem is and/or the fix?
Thanks in advance.