Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎01-04-2020 21:18

NOW TV Player app saying offline when not mac

Hi, 

I'm hoping someone can help me here. 

When launching the NOW TV Player app on my MacBook it lags for awhile then the app says it is offline. I am definitely not offline. Have tried reinstalling app, rebooting laptop, rebooting router, disconnecting wifi etc. Seen the older post for the same issue but it's for PC, doesn't work with mac. 

Thanks,

Rob 

0
8 REPLIES 8
Anonymous User
Not applicable

‎03-06-2020 14:12

Likewise

0
Anonymous User
Not applicable

‎03-06-2020 14:18

In response to Anonymous User's comment

Same! Seems like this is a widespread issue then?

0
Anonymous User
Not applicable

‎03-06-2020 14:24

In response to Anonymous User's comment

same it's a joke 

0
Anonymous User
Not applicable

‎03-06-2020 14:33

Same problem

0
Anonymous User
Not applicable

‎03-06-2020 14:34

the exact same is happening with me! so annoyed!

0
schnapps
Legend 5
Legend 5

‎03-06-2020 14:35

In response to Anonymous User's comment

This was taken from Twitter today.

 

youdoodle-2020-06-03T14-30-56Z.jpg

 

owlqueen
Scholar

‎03-06-2020 14:34

i managed to get through to someone via live chat (after being #14 in the queue) - they said that their servers "might be low" and they've passed it to their team to investigate. I was told I'd receive an email when its fixed, not sure if that will be sent out to everyone.

0
Anonymous User
Not applicable

‎21-08-2020 11:51

anyone still got this issue or fixed it as im having this problem on my laptop

cheers Baz

0