Device Limit Reached

[Anonymous User]

after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account

[Anonymous User]

Hi, i have same issue that i only have 1 device out of my 4 allowed, can i get a reset please?

[Simon-J]

Hi Crisp-winters,

I've sent you a private message regarding your account.

Please be sure to familiarize your self with managing your devices.

Thanks

Simon
NOW TV Team

[Anonymous User]

Hello,

Im getting the same error, ive used a PS3 and my iphone, there are 2 free slots but the newly bought NowTV box will not add to the list and im unable to use.

Please Help as id like to use this new little box

Thanks

[Anonymous User]

having same issue. trying to use a voucher and saying I've reached my limit.

Only have 1 device registered. Please can you fix asap.

Thanks

Tim 

[Anonymous User]

Any news on this? Game about to start?

I've have confirmation of my pass being accepted (451M5549807)

But still unable to watch. 

Thanks in advance

Tim 

[Anonymous User]

No number to call? No live chat? 24 hour response? 

How is this even possible? 

Can you please contact me on the issue I'm having?

Tim 

[Anonymous User]

Hi Thebling,

Thanks for getting in touch with us. Apologies to hear that you are having issues with NOW TV.

In regards to you query, I have sent you a Private Message as we'll need to look over this with you via your account details.

Please be sure to familiarise your self with managing your devices.

Regards,

Munira

NOW TV Team

[Anonymous User]

i have one device (my pc) attached yet it says my 'device limit' is full ???

can you work some magic pls Sky and fix this?

[Anonymous User]

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@Anonymous User wrote:

i have one device (my pc) attached yet it says my 'device limit' is full ???...

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Hi drpallad,

As this is account related we are unable to discuss it over the Community as anyone who visits the Community can access the forum and see the information.

I have sent you a Private Message with more information.

Thanks,

Shannon

NOW TV Team

[Anonymous User]

I have the same error watching on my youview box. It is the only device I have registered. Do not understand why this has happened? Please can you reset my devices?