07-06-2013 21:33 - edited 06-01-2014 12:22
after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account
Solved! Go to Solution.
07-06-2013 21:43
Hi dragonheat,
Thank you for your message.
We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.
Kind Regards,
Leon
NOW TV Team
31-10-2013 21:43
thanks 🙂
02-11-2013 10:37
could you sort mne out please i cant watch a single thing on any device and only have one device registered
02-11-2013 13:58
10-11-2013 17:24
Hi similar sort of issue, my MAC PC is already a stored device,
i recently purchased a NOWTV box and now i am getting the message "device limit exceeded" i still have an available slot & this device is already stored
please help
Thanks Hannah
10-11-2013 17:45
Hi hannahthomas91,
Thanks for your post.
I have sent you a Private Message about your issue.
Kind regards,
Henrik
NOW TV Team
14-11-2013 23:24
ive recently had my new iphone so i added the decive but im now on a maximum wheni only want my new phone and my laptop. im confused as to how i should fix this. any help would be appreciated
28-11-2013 14:45
i have the same problem
28-11-2013 14:49
@Anonymous User hi. You've used your change limit.
You have 1 change every 30 days and can register up to 4 devices.
We have reset this for you on this occasion.
Remember this to avoid this happening in the future as I know it can be annoying!
Char
NOW TV Team
07-12-2013 18:41
I have renewed my membership and yet it says device limit reached? please reset my devices as I've now paid twice!!! in one month
07-12-2013 19:18
Hi daveu2,
Thanks for getting in touch with us, sorry to hear you've been experiencing difficulties.
I have sent you a private message in regards to this as it contains some account information which cannot be displayed on this thread.
Could you also have a look at the Device Limits article as it may help you avoid this situation in the future.
Kind Regards,
Sal
NOW TV Team