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Error OVP 00014

I have purchased on my phone a trial 6 months. My son logged in fine through his ps5 but when I went to log in via my prime stick on the TV  in my bedroom it is not allowing me and on the now TV site on my phone it says duplicate devices?  I have log...

Maz by • Newbie
  • 128 Views
  • 1 replies
  • 1 thanks

Error Message

Currently trying to watch live TV on Now using my Xbox. However, I keep getting the error code: SHAKA_ERROR_WINDOWS_HDCP_DECODE.MAIN_CONTENT.  Any solutions?

Josh19 by • Newbie
  • 183 Views
  • 1 replies
  • 0 thanks

Resolved! Help!

Does anyone know how to register at sports.skyboxoffice.com. When I log in to the site, I can only log in to my account. But there is no registration

mohamed by • Newbie
  • 274 Views
  • 4 replies
  • 2 thanks

Streaming OK but very slow downloads to iPad

Hello Has anyone experienced really slow download speeds (e.g. >2 hours for a single episode of Fortitude)?  When I stream movies they are are fine, it’s just the downloads are awfully slow.  I am using v10.8.0 (5639) of the NowTV app on my iPad (ple...

Resolved! Apple TV 4K Now app won’t let me log in

I have seen similar posts on this issue. But none mentions the fact that while it worked fine for a long while the Now app on our brand new Apple TV 4K refuses to let us log in. Now the same happens when I try to do so from the smart lg tv or even ou...

NeilG by • Advocate
  • 1396 Views
  • 12 replies
  • 5 thanks

Vsf:error.player.android.unknown

I just want a now staff member to help me ffs.i try and watch tv and i get that stupid error message.This shouldn’t be this difficult to speak to somebody.3 days after buying my firestick and paying for my now tv entertainment pass and I still can’t ...

Scott2 by • Advocate
  • 191 Views
  • 1 replies
  • 0 thanks

Sky box office app

The sky sports app is not working it saying more events coming soon is anyone else having this issue 

Lee1901 by • Advocate
  • 1030 Views
  • 9 replies
  • 5 thanks