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Anonymous User
Not applicable

Won't play

Hi 

I bought a day membership for the Lions game. 

Got receipt

Opened app on firestick no problems. 

Click on any sport channel and says I have no active membership???

How do I get this resolved...please!

John

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Try temporary watching on a smartphone or tablet and then jump back to your Fire Stick.

 

This seems to kick start the Sports Membership.

RoyB
Legend

@schnapps @Anonymous User 

 

If Now made cars, they would all still need starting handles. Even the electric ones 😢

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.