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Anonymous User
Not applicable

‎13-04-2019 1:11

Entertainment

Hi , so I won a Now TV pass with the McDonalds instant win , there’s a few packages you can choose from I choose the 3 months entertainment packages which works perfect on my phone but when I log into it on my TV it just comes up with all the sky cinema and says I have to buy a pass , there no entertainment or box sets just sky cinema... so my question is how can I change this to get the entertainment package on the tv and not just the phone... any help much appreciated:) 

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎13-04-2019 14:08

Hi @Anonymous User 

 

Are you trying to use the NowTV App on the YouView box by any chance when trying to watch your nowtv entertainment pass on your television ?

 

If so, the YouView platform doesn't currently support NowTV entertainment, where only on demand movies are available to watch on YouView.

 

This is going to change sometime this year, where no firm planned date has yet been officially announced, but this doesn't help you in the meantime Smiley Sad.

 

More info here on ways to watch nowtv.

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv

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