14-10-2018 11:36
Can anyone help me resolve issue with demand 5 now tell me it is not there problem and to contact channel 5 how do I delete and reinstall
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14-10-2018 13:22 - edited 14-10-2018 13:23
You could try deleting and re-installig, but Channel 5 are having problems across different apps and platforms.
I'm not sure it would do any good.
All we can do really is to wait for Channel 5 to fix.
Many people have tweeted them over the past few days so I'm guessing they are already aware.
14-10-2018 13:22 - edited 14-10-2018 13:23
You could try deleting and re-installig, but Channel 5 are having problems across different apps and platforms.
I'm not sure it would do any good.
All we can do really is to wait for Channel 5 to fix.
Many people have tweeted them over the past few days so I'm guessing they are already aware.
16-10-2018 21:50
Hi we have been having this problem as well over the past couple of weeks. It is just demand 5 that we cannot watch, we just get the donut swirling and thats it!
Has anyone heard if channel 5 are actually going to fix this problem or is it the 'Now' system that will no longer pick up deman 5 for some reason?
22-02-2024 15:36
@Anonymous User I'm currently watching sistas and the oval can't watch either.
22-02-2024 19:33
Why have you posted on a thread that is almost 6 years old?
The only person who is still on the forum on this thread is @schnapps
What have you done from this link to fix the app?
https://help.nowtv.com/article/app-not-working-on-now-box-stick
Otherwise contact My5 directly.
17-10-2018 12:10
I have not been able to watch anything in a week ive deleted and reinstalled app rest nowt tv stick and even reset back to factory settings and nothing on either of my 3 nowtv devices. I have read theyre meant to be changing app to my 5 app which when ive looked on phone i can get on there....
@Anonymous User wrote:I am having the same problem, I done a device reset and re-installed the app it didn't help have also contacted channel 5 they have not got back to me yet.
17-10-2018 13:11
I have the same problem. I have deleted app and reinstalled it again and still doesn’t work. Does anyone know how to fix it?
17-10-2018 13:55
Mine hasn't been working since last Thursday deleted app and reinstalled turned it off at wall restarted the box and still not working. Tried contacting channel 5 with no luck.
16-03-2020 10:17
channel 5 is suddenly not working .....braking up . Now TV says broadband no different but i have used up its strength and need to buy faster package !!!