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Ellena
Advocate

‎09-09-2023 16:47

###### TV

Hi guys can anyone recommend a way of resetting my devices on TV please? 

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

‎09-09-2023 17:52

@Ellena 

Is there a particular reason on why you need to do this?

If it’s cause someone has your account details you should reset your password and put a payment PIN on your account to be super safe.

See this link to manage your devices.
https://help.nowtv.com/article/managing-my-devices

And this for setting up the payment PIN. So no-one can take out a new membership without your say so.
https://help.nowtv.com/article/change-pin-settings

FYI that I do not work for NOW, just a NOW customer trying to help
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RoyB
Legend

‎10-09-2023 9:19

@Ellena 

Outside of @gavs82008‘s good advice, what are you trying to do, and why?

e.g. what devices?

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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