15-07-2020 1:00
Hi
i have £30 credit from tesco vouchers but I still seem to be being charged £8.99 monthly from my direct debit. I was under the impression that if you had credit in your account then that would pay for your passes first.
I have the feeling I don’t understand vouchers fully. Talk about feeling thick
15-07-2020 12:13
Hi @Anonymous User
Tesco Clubcard Vouchers converted to NowTV triple credit works fine for me.
Here's three screen shots, where i had £3 credit left on my account and the £3 was then credited against my £20 monthly sports pass.
Maybe contact live chat if the credit is showing under your My Account > Passes & Vouchers and Bills & Payments section, but your credit doesn't get used for any of your monthly TV pass payments.
15-07-2020 12:32
thank you ever so much. What I’ll do is wait till my next billing date and then check that the credit balance decreases