05-08-2021 18:50
Bill has already been paid but they are saying its overdue.
My phone will no longer let me make calls!
How do i get to speak to a human or get this sorted??
Thanks
05-08-2021 19:06 - edited 05-08-2021 19:09
Hi @Anonymous User
It might be a admin error on NOW's part, where a few people have reported it over on NOW Twitter.
Here's one tweet example below.
If you haven't got access to a telephone then live chat would be your best option.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or drop them a message using the web form in the same link above.