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Anonymous User
Not applicable

Why cant any customer change 2 channels from the entertainment package

I like a number of channels on your entertainment package but nat geo isn't a channel ,people I've spoke to prefers nat geo wild and discovery , why can't the customer cancel 2 channels and replace with the 2 they want , will create more people purchasing that package thanks Martin.

 

3 REPLIES 3
Mark_Weinreb
Legend 5
Legend 5

@Sorry, @Anonymous User  but it’s just not possible. Now packages offer a set group of channels, the exact channels included are usually at the whim of the licence holder.

 

However, the Discovery channel is available on Disney+. Also as Disney own 73% of Nat Geo Plus (National Geographic own the other 27%), you’ll possibly find a lot of their programs on there, if not now then eventually. 

gavs82008
Legend 5
Legend 5

@Mark_Weinreb 

 

A wee typo, Discovery is now on Discovery+ not Disney+ 😜

FYI that I do not work for NOW, just a NOW customer trying to help
Mark_Weinreb
Legend 5
Legend 5

@gavs82008 Of course it is. My mistake. Sometimes I think I left my brain in my other jacket.