17-06-2020 11:43
Our NowTV broadband offer of £30 per month was ending, as getting through to a call centre was impossible I emailed but I don't get replies. We are now being charged £43 a month. How do I get NowTV to change it back to £30 if I can't contact them?
17-06-2020 12:39
Hi @Anonymous User
Unfortunately to renew or change the price plan of your NowTV Broadband you need to phone the Broadband customers telephone helpline number.
Try this telephone number highlighted in green on the left hand side of your screen when you click on this link below.
To see the telephone number on screen you need to be logged in on here with your Broadband sign in details.
https://help.nowtv.com/get-in-touch/now-broadband-calls/renewing-my-now-broadband-calls-contract