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Communication
Newbie

Package deal to include Broadband

Morning 

I would like to join [voucher code removed], after a call to the broadband team, they advised I reach out to someone in TV to arrange a package deal as I currently have NowTV Entertainment and Cinema. 

I followed the instructions the staff member gave me but the page is showing an error and asks me to refresh the page each time. 

Please can someone reach out to me as soon as possible. 

Many thanks, Henrietta 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Communication 

You won't and don't get staff replying on here. See this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

Try clearing your browser cookies and data. Or another browser altogether.
Is this the page that you end up at? Here you can follow a link to apply a voucher, you also have the 'How to get in touch' drop down, this takes you to live chat.
https://help.nowtv.com/get-in-touch/tv/vouchers-and-offers

Alternatively, live chat via this link.
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Communication 

You won't and don't get staff replying on here. See this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

Try clearing your browser cookies and data. Or another browser altogether.
Is this the page that you end up at? Here you can follow a link to apply a voucher, you also have the 'How to get in touch' drop down, this takes you to live chat.
https://help.nowtv.com/get-in-touch/tv/vouchers-and-offers

Alternatively, live chat via this link.
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Communication
Newbie

@gavs82008 

@gavs82008 Super helpful! Thanks very much. They need you working on commission for them.