27-09-2019 17:27
I orderd my now stick on 21st of Sept 19and still not received it
28-09-2019 7:47
28-09-2019 10:20
Is there a customer service on here that can tell me what I should do. Because shows I've paid for stick and order number but nothing about delivery.
29-09-2019 13:00
@Anonymous User
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.
<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, and haven’t set an Ad Blocker, as any or all of these things may prevent the Live Chat window appearing>
29-09-2019 14:41