02-02-2021 16:44
Currently displaying no signal on now TV.
All channels work on other TV with no box plugged in.
Can anyone help?
Thank you
02-02-2021 16:51
Hi @Anonymous User
Do you mean the HDMI input source on your television is blank and saying no signal (which normally is a HDMI issue, where rebooting the NowTV device by unplugging the power for a minute usually fixes it or try another HDMI port on your television or a different HDMI cable).
Or do you have the NowTV Smart Freeview box and there is no Freeview TV channels available to watch, where i am guessing you have checked the aerial connection and tried a TV retune of channels in the box menu settings ?
02-02-2021 17:05
02-02-2021 17:10
Hi @Anonymous User
Does any buttons on the remote change anything, such has pressing the back button, home button or Sky Store button on the NowTV remote ?
I am guessing your internet is still working ?
See if anything in this linked guide helps.
Start with steps 1, then try Step 6.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
02-02-2021 19:20
Defo not the hdmi