Hi guys, my Internet is down. I’ve just logged into the NOW TV website and it is telling me my Internet is fine.
This is terrible service, I’ve gone on Google and it doesn’t even seem to be a contact telephone number to get in touch with NOW TV. It’s taken me about 10 minutes just to get through to this area now.
I’m working from home and this isn’t good enough as I’m missing vital work hours. Can anybody help? I can’t believe they outsource this to voluntary community clearly they have no customer service or duty of care.
This is a forum for customers only, NOW rarely monitor the forum.
@schnapps was the other very helpful forum customer like us that provided you the link to get the contact number for NOW.
NowTV is a domestic broadband service.
If you want business-level support and continuity, you will need to look elsewhere, and be prepared to pay accordingly.
Or perhaps you could cobble up better service for yourself by switching to a hot-spot on your phone while Now is down, having ensured that you have a suitable mobile tariff for that usage.