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Anonymous User
Not applicable

‎13-11-2019 16:43

Money

I cancelled my monthly pay for now TV roughly on the 17th of October and when I did so it said as they have already taken out That months payment it will cancel/stop playing on the 17th of November. I find out today )13th, from my bank, that you have taken another payment! 

 

Why is this? And I'd like that money back soon as possible please. 

 

Thank you, sapphire. 

0
1 REPLY 1
gavs82008
Legend 5
Legend 5

‎14-11-2019 8:11

@Anonymous User 

This is a customer forum, never expect a reply from Now TV staff. 

 

If you feel you warrant a refund take a look at the below link.

 

https://help.nowtv.com/article/how-to-make-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help