broken

[sally1991]

why does my pin not work do now tv not want money. i have changed it and used the new and old and everything else in between 

[redchiz1]

I take it you have followed the instructions in the help article?

https://help.nowtv.com/article/change-pin-settings

If still stuck, click on the green Chat online button near the top of the page here to speak to an agent. 

[gavs82008]

@sally1991 

You don't need a payment PIN set up to start new memberships. 

Follow the sound advise from @redchiz1 

[RoyB]

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@gavs82008 wrote:

@sally1991 

You don't need a payment PIN set up to start new memberships. 

---

And nor does anybody else with access to your persistent devices 😢

But which PIN are we talking about here, payment or parental?

[gavs82008]

@RoyB 

You copied my post which says payment PIN 😜

[RoyB]

@gavs82008 

Precisely. You said Payment Pin, but @sally1991 didn’t.

You are probably right, but I thought it worth checking,