10-08-2019 19:30
Can't watch anything live. Keep getting a ' Home Screen is Temporarily not available please try again later ' message. Any ideas?
20-09-2019 19:07
I am using a smart box yes
20-09-2019 22:33
Hi. As others have suggested the time seems to be effecting it. Try changing the time zone in settings to Ireland as UK seems to be an hour behind. Hope that helps. If in doubt factory reset the box x
21-08-2019 19:04
We have the same problem with being unable to watch live tv. Just trying a full system restart. Hopefully this will cure the problem
21-08-2019 19:06
Factory reset seems to be the only thing that works!
21-08-2019 21:46
Sorry, I meant to put factory reset.
That seems to have cured the problem, for now!!
22-08-2019 17:57
How do you do a factory reset?
22-08-2019 18:48
Hi @Anonymous User
To factory reset your device the easiest method if you can access the stick or box menu settings is :-
Settings > System > Advanced System Settings > Factory Reset and enter the four digit code on your television screen then click OK.
If you can't use the remote controller and the screen is locked on the NowTV Stick hold in the small reset button on the stick for about 20 seconds, if using a NowTV Smart Box underneath the bottom of the box hold in the reset button for about 30 seconds, if using the older white or black box there will be a small reset hole on the back of the box and with a small pin push and hold the pin in the reset hole for about 30 seconds.
Please note with a factory reset you will have to setup the NowTV device once again from scratch.
22-08-2019 19:50
20-09-2019 19:05
Keep getting this message
home screen not working can’t watch live tv !!!!
15-10-2019 21:00
can watch catch up and apps ok but nothing on live tv channels