28-02-2020 14:29
Hi my bordband went active today and its not up and running yet x
28-02-2020 14:40 - edited 28-02-2020 14:41
Hi @Anonymous User
The actual switch on date could happen anytime up until Midnight tonight.
I have done three NowTV switch overs for myself and family members, where one went live at approx 2pm, the second went live at around 7pm and the third one went live around 8pm.
Just leave the NowTV Router plugged in and wait for the three lights to show on the front of the Hub Router which then means you are good to go and your internet has gone live.
If nothing happens by the end of the day, then give the NowTV Broadband Team a call, where you will find their telephone under My Account > Orders & Appointments whilst logged in on here (click the arrow next to your live date to show the telephone number to call).
31-03-2020 20:25
Hi I have just move into the new place and u said u couldn't transfer my account to my new place and u have take money out of me when am not using it