12-11-2012 12:33 - edited 24-11-2012 19:37
18-11-2012 16:26
Hi Raymonbarnfield
Thanks for getting in touch with your query.
You may be able to watch NOW TV on your TV if you plug your compatible device into the TV. It depends on what device you are using to connect it to your TV.
At the moment if you are using an iPad, iPhone or MAC you won't be able to do this.
To find out how to connect your device to your TV I would suggest searching the internet with your TV make and model to find out what cable you will need to do this. Other users have found success in using a HDMI cable.
If it is a Smart TV that you are trying to stream through with no device connected I'm afraid it will not work as we are currently not compatible with Smart TV's.
But good news! You can of course suggest any ideas you have to improve our service by posting them in the My Ideas section on our community page.
Hope this helps
All the best
Shannon
NOW TV Team
17-09-2018 22:55
I'm having the same problem. I can watch Now Tv on my iPad but the minute I try to connect it to my tv I get the following message
"Sorry! Playback is not allowed on the external display"
why is this and what are you doing to resolve the issue?
18-09-2018 11:56
@Anonymous User wrote:
I'm having the same problem. I can watch Now Tv on my iPad but the minute I try to connect it to my tv I get the following message
"Sorry! Playback is not allowed on the external display"
why is this and what are you doing to resolve the issue?
Hi @Anonymous User This isn't actually an error. It due to the way our license with our providers works. There is no way around this unfortunately unless you want to use another device that is supposed to connect to the TV
18-09-2018 12:55
18-09-2018 15:22
@Anonymous User wrote:
Thanks. I'm in Portugal at the moment. I am able to watch now tv on my iPad. If I was to have my now tv box sent here would it work on the tv?
Yeah it should work for up to 30 days abroad @Anonymous User 🙂
18-09-2018 18:04
Thanks Tony. I'll arrange to ship my box to Portugal and try it out. I have a sports pass I want to activate to watch the Ryder Cup next week.
22-11-2012 23:23
23-11-2012 12:23
Hi Addrianocalunnia
Thanks for getting in touch with NOW TV regarding your air play issue.
Unfortunately, we do not currently support Smart TV or Apple TVs, We are constantly evolving and making positive improvements to the service so we might add this option in the near future.
Places keep an eye out on the community section on the NOW TV site for all the latest news and updates.
Hope this helps
Igor
NOW TV Team
24-11-2012 14:17
24-11-2012 14:30
Hi gerrard1957
Currently you can access NOW TV through Xbox 360, YouView, or by connecting your laptop to the TV with the right cable. We will also be available on the PS3 in the near future. All these devices will give you NOW TV on your TV.
Best wishes
Beth
NOW TV Team